Consumers Will Embrace Chatbots for Improved Business Communications: Leading research and advisory firm Gartner, Inc. predicts that over the next decade, AI-enabled proactive chatbots will boost customer experience by anticipating the needs of customers and connecting with them at an emotional level. According to Gartner, advanced chatbots will be able to process 95 per cent of customer interactions, cutting human involvement to 5 per cent.
100 Mind-Blowing Human Facts
Google claimed to have developed AI that can design chips for computers much faster than humans. The AI needs less than 6 hours to design the chips, while it takes its human counterparts months to do the same. This is why people worry that AI will take over human jobs. Not all AI facts are as exciting!
In 2019, an IBM AI machine called Debater lost to a top-ranked human debater, Harish Natarajan.
‘’…according to artificial intelligence expert Dr. David Levy, in a few generations, we won’t just be having sex with robots, we’ll be marrying them.” He predicted that human-robot marriages will be legal by the year 2050. – CBC Radio
Because of concerns over data privacy, the EU has created a draft of ethics guidelines for AI. It outlines points like how developers should ensure that their AI will respect fundamental human rights.
In 1980, John Searle explained the division of ‘’weak’’ and ‘’strong’’ AI. Weak AI focuses on one narrow task, while strong AI is similar to full human intelligence.
AI can be used for natural language processing. Natural language processing is the ability of machines to understand and interpret human language. This technology is already being used in chatbots and voice assistants.